Türk Telekom

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data for the last 1 year
Number of complaints

11

number of solutions

0

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65 görüntülenme - 1 month ago

Turk Telekom

Turk Telekom's ignorance of business, the manager's ignorance of anything, the staff's knowledge of each other, and again the aggrieved customer was told that there is no Turk Telekom infrastructure in the region where you moved, but everyone here uses Turk Telekom. Even though I sent a photo of me...

62 görüntülenme - 1 month ago

Is Türk Telekom committing fraud?

Türk Telekom has not connected my internet for 1 month!!! First of all, let me state this: I applied for home internet 1 month ago, they did not connect the internet for various reasons. My neighbors downstairs in the same building told us that they were having some problems using the internet. The...

705 görüntülenme - 1 year ago

Turk Telekom internet problem

I use Türk Telekom's internet and I often experience disconnections, I complain about this situation.

647 görüntülenme - 1 year ago

TÜRK TELEKOM DOES NOT GIVE IT!

TURK TELEKOM does not have service in the middle of the city. We moved all our company lines from Turkcell to Turk Telekom. The other side has been saying that they have been hearing our voices intermittently for days. There is no phone reception in the center of the city, the line does not drop. We...

60 görüntülenme - 2 years ago

Turk Telekom disgrace

Türk Telekom did work on the internet cables for home internet. Since then, we have neither been able to use the internet nor find a contact person. We keep calling, they say there is no problem and they turn it off. We pay for the internet we cannot use. We have called many times, they broke it the...

1,463 görüntülenme - 3 years ago

I cannot reach Türk Telekom customer service.

I cannot reach customer service and cannot contact the representative. They call 100 times a day to sell packages, but we can't reach them. I used a package that does not hang, I want the solution that is added to my bill.

1,320 görüntülenme - 3 years ago

Turk Telekom's reception power is weak

I use Turktelekom home internet, although there is no outstanding bill, the internet reception is very weak and it is impossible to reach customer service and solve the problem.

1,165 görüntülenme - 3 years ago

ttnet teams do not take action on time

I applied for ttnet and was informed that the teams will come and check your building connection. I work from home office. Even though I conveyed urgency, there is no one coming or going. I am adding the ttnet field team for 9 days.

1,417 görüntülenme - 3 years ago

Türk Telekom Unstable Internet Speed

Turkish Telekom's infrastructure is in a really bad condition. The authorities must now hear our voices regarding this issue.

1,299 görüntülenme - 3 years ago

We have not received internet for days and cannot receive proper service.

The internet has not been working for days. Whatever the fault is, it cannot be repaired. We pay the money, but we do not receive service in return. I demand a solution to this.

1,296 görüntülenme - 3 years ago

Türk Telekom internet is not working. It doesn't even open a fault record.

I'm having trouble accessing the internet and the ping is very high. I called customer service many times and reported my complaint. However, in a way that I did not understand, they said that they could not record a fault. They did not give a proper explanation. Although they constantly call us at...