ID: 6737096995018
Hyundai Hunko Misses Maintenance
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Hyundai Hunko Misses Maintenance
My vehicle, which had all its maintenance done at the service, failed the inspection after having it serviced at the Hunko dealer before its first inspection.
The dealer delivered my vehicle without performing brake maintenance, citing the fact that they did not have a device that performs brake maintenance, and the brakes were not inspected.
He stayed because he didn't get it
When I called the dealer again, they said that the pads were worn out and needed to be changed. My vehicle is 3 years old and has 25,000 thousand km.
Apart from running out of brake pads, their biggest shame is that they do not maintain their brakes.
How can they charge 6,143 TL maintenance fee and not carry out brake maintenance? I don't think they would accept responsibility if I had an accident.
How can the pads, which normally change at 40-50 thousand KM, end up being worn out at 25 thousand?
Even though they had such a shame, they asked for 2500 TL for brake pads.
As an extra, we still do not have the device. They say that they cannot do the brake deviation as the reason for failing the inspection.
But when I first called, they said we will solve this problem ourselves.
There was no problem with the brake pads during the maintenance 2 weeks ago. How can there be a problem with the brake pads after 2 weeks of maintenance?
A dealer who pursues complete fraud and does not care about customer satisfaction and life.
Your services must definitely pass inspection. You are a car brand and you carry life. A brand with so many markets in Turkey
As such, you need to tighten your controls. My 4 days were wasted because of your service. I couldn't complete my 2-day work in 4 days.
Note written during the maintenance before the inspection (09/10/2024): 45,000KM periodic maintenance was performed. 4 wheel brake maintenance was done. Front brake pads have average use
The customer was informed that there is an expense of 5000KM depending on the cost. Antifreeze-30 degree battery check was performed. 12.34 Volt pre-inspection checks were made.
License plate slats were replaced.
Inspection (19/10/2024): Serious defect. Rear service brake. Braking value difference for wheels on the same axle greater than 30%
Note on maintenance after inspection (23/10/2024): The rear left brake strut of the vehicle has darkened due to the handbrake being pulled and held excessively.
Brake pad replacement and brake disc turning were not done upon customer request. After these procedures are done, it needs to go to the brake test.
He explained the whole process as I wrote above. I showed it to my own master and had the pads replaced and the lathe done. Rear 2 brake pads were replaced.
2 brake discs were turned.
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