ID: 2996862968700
Vivense.com and Minar Mobilya still haven't refunded the fee.
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My order number is 908807050680. I canceled the purchase I made from vivense.com on August 16th because the product was not delivered on time. They sent me an e-mail on August 26th saying that a refund would be given in 14 business days, but no refund was given. On October 2nd, they sent me another e-mail asking for a refund in 14 business days. Then I received another e-mail saying that it will be done. The products have just arrived at our warehouse on October 4. It does not concern me that the product has just arrived to you. I will return it to you without receiving the product. After I returned it, you should have refunded me the money after 14 business days. I called the supplier company Minar Mobilya. They have not withdrawn the product from the intermediary logistics company for 55 days. They withdraw the return shipment whenever it happens. They do not refund the money to the vivense company because they did not receive the product. They do not receive the beautiful countertop product, they keep it waiting. They use people's money in this way, both Vivense and Minar Mobilya Çanakkale branches, I cannot get back the money for the furniture I canceled for 2 months due to the irresponsibility of these two companies. Think twice before shopping from two places
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