ID: 9271231523006

Don't let Türk Telekom make you a victim either.

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:name| complain | complaint
Doğan 1 month ago
I bought fiber internet, they gave me the modem, we started with 100 Mbit speed, then they called and said, let's upgrade your package, there will be a price increase, we agreed for 500 Mbit, 1 year later I did a test, it did not exceed 48 Mbit, they sent technical support and they did not have an update, the modem would not support it even if we wanted it. They billed me for 2 years, 1 year for 100mbit and 1 year for 500mbit, and as a service, they only paid max. They sold around 48 Mbit internet. Then they said that if the infrastructure supports it, we will switch, it is your problem that your modem is not up to date. As you can see, they are outright fraud by calling on the phone and saying that this package will not cut it for you, selling subscriptions and not providing service.


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