ID: 2783609598880
Türk Telekom internet is not working. It doesn't even open a fault record.
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I'm having trouble accessing the internet and the ping is very high. I called customer service many times and reported my complaint. However, in a way that I did not understand, they said that they could not record a fault. They didn't give a proper explanation either. Although they constantly call us at first while subscribing, they do not care about our complaints after subscribing. When we reach the customer representative, they offer ineffective solutions such as turning your modem on and off or making a wired connection. Moreover, when I want to cancel my subscription because the internet is not working, they ask for a cancellation fee. I will definitely not use Türk Telekom again.
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