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Gizlilik Politikası
complain
complain
ID: 1427103295923

Sunny's authorized service is charged additional fees.

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:name| complain | complaint
Melike 3 years ago
In February 2021, I bought Sunny brand television. They came from a company called Uludağ Teknik for the installation. He's out of the television box. There was a problem with the panel and the image was coming and going. The authorized service took the TV and brought it back. He made the channel adjustment. However, this time the channel settings broke down and the channels began to. When we called the authorized service again, I was told that the channel settings were not within the scope of warranty and asked for a fee. As a result of the discussion, I paid the fee, but I wrote that I would not pay a fee if the channels were broken behind the relevant documents. Although they did not allow me to write this way at first, I wrote as a result of the discussion. As a result, although the channel settings are within the scope of the warranty, they are charged with additional fees due to the fact that there is a problem with the infrastructure of the building.
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