ID: 1427103295923
The Authorized Service where Sunny works requests an additional fee.
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I bought a Sunny brand television in February 2021. They came from a company called Uludağ Teknik for the installation. The television box came out damaged. There was a problem with the panel and the image was coming and going. The authorized service took the television, repaired it and brought it back. He adjusted the channel. However, this time the channel settings were corrupted and the channels stopped receiving signals. When we called the authorized service again, we were told that the channel settings were not under warranty and asked for a fee. As a result of the discussion, I paid the fee, but I wrote on the back of the relevant document that I would not pay the fee if the channels were broken again. Even though they did not allow me to write this way at first, I wrote it as a result of the discussion. As a result, although the channel settings are under warranty, they demand additional fees due to problems with the infrastructure of the building, etc.
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