ID: 7577602016693

high price

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:name| complain | complaint
Abdullah 1 month ago
I took my 2014 model Octavia vehicle with plate number 01 dej 38 to Adana Aykan authorized service for maintenance. They said there was a malfunction in the vehicle's mechatronics and asked for 120 thousand TL. If I said I was selling the vehicle today, the vehicle would only be worth 800-900 thousand. They wanted 120 thousand TL for the mechatronics. After a little insistence, they dropped to 72 thousand or so. The DSG problem is a known problem accepted all over the world. While DSG malfunctions are repaired free of charge in Germany and many other parts of the world, Adana Aykan Oto also demands replacement at exorbitant prices. I looked at the documents provided by the customer representative and it says that the mechatronics fee is 57 thousand or so, but he wants 120 thousand TL because of the money for disassembly and installation. Although there are many court decisions regarding DSG problems that can be precedents, they can charge the prices they want because they do not receive sufficient penalties. What a pity. While the same problem is fixed free of charge at the Volkswagen service in Diyarbakır, it costs 72 thousand TL in Adana Aykan. It's up to anyone. The maintenance fee for a vehicle of the same age and km in the VW service is 6 thousand TL, in Adana Aykan it is more than 11 thousand TL. While there is a zubizu discount in VW, there is no zubizu discount in Adana Skoda.


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