ID: 3988828462011

serfressh turnip gluten

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:name| complain | complaint
ONURCAN 2 years ago
I bought Serfresh turnips and it had a gluten-free label on it. Since I have gluten sensitivity, symptoms such as bloating and fatigue started in the evening. When I looked at the contents of the turnip in detail, I saw that it contained bulgur flour. Bulgur is a food that contains gluten on its own. What kind of ignorance, what kind of frivolity is this, to write gluten-free on the product and put gluten-derived products in its content. If someone with celiac disease believes in it and drinks it, it may even result in death. I will complain about you to Consumer Court. Human health should not be this cheap. You can be sure that I will not let this matter go.


Serfressh Şalgam
Serfressh Şalgam 2 years ago
Hello, in order to ensure the fermentation process of the turnip, sourdough is prepared with bulgur flour and added to the turnip with special bags. Sourdough is completely removed from the product at the end of the fermentation process. As you know because you have gluten sensitivity, gluten; It is a water-insoluble protein. Since our yeast bags are removed from the product before filling and thanks to the filtering in our filling lines, bulgur flour and gluten are not found in the final product. Regular analyzes and inspections are carried out both within our own organization and by the national companies we supply. In these analyses, it was confirmed that there was no problem with the phrases on our labels, and in order to write these phrases, T.R. We also have written approvals from the Ministry of Agriculture and Forestry. Resolving the complaints of our consumers is always among our important principles, and we reserve the right to defend ourselves through legal means in case of unfounded accusations made against our brands. Thank you for your return.
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