ID: 5951021373684
MediaMarkt
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I purchased a lifetime nano screen protection warranty defined as "7113.1204882 screen protection smartphone art.flexible nano screen protector lifetime b" for the phone I bought on 15.09.2023. On 20.10.2024, when I went to Ankara Atlantis branch to change the scratched screen protection, he took the phone, looked at the IMEI, they said that your record has been deleted, get an invoice from the safe, the safe was busy, you can download it to the phone via text message, I downloaded it, when I went to the same staff, this phone does not have a screen protection, it is only available in Panora and Gordion branches. he said; When he first looked, he did not say that it was not there, he said that your registration was deleted, but I downloaded the invoice from the system, which means that the registration was not deleted; and Panora and Gordion branches are the farthest branches from my address; When you consider the time loss and fuel cost of going there for screen protection, it will be much more economical and easier to have it done by any phone shop. So I feel scammed by MediaMarkt.
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