ID: 2461879212810
CUBA ATV ENGINE WAS DEFECTIVE.
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Hello, I bought a Cuban ATV Motorcycle about 5 months ago, with great hopes, upon recommendation. I was able to use the ATV Motorbike, which I bought brand new, for only 15 days. While I was driving straight on the road, the right front rim suddenly burst and I almost died. God protected me. I called the service, they asked for the pictures, examined them and stated that the factory would cover it under warranty. They immediately registered the service and ordered parts. I have been waiting for about 5 months, neither the service is interested nor I call the factory service, they say contact the factory, we can't do anything. I've been calling the factory for 5 months, always the same answers. We are waiting for the parts order. The ATV engine has rusted everywhere from waiting in plain sight, and the product I bought brand new is losing value more and more. Moreover, we have never been able to ride it in the summer. I am a victim. I will never buy anything of Cuban brand again because 100 thousand TL was wasted and I cannot find anyone to talk to. I request that my grievance be resolved as soon as possible. .
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