ID: 5352753718421

Koton Does Not Accept to Make Changes

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:name| complain | complaint
Cemre 3 years ago
My friend and I bought a sweater from Koton. When we bought it, they asked for our phone number. They said the phone number works when making an exchange. Later, when the product was too small, I wanted to exchange it for a larger size. They refused to exchange it because I lost my receipt. However, we had already registered with the phone number for the change. If they had told me not to lose your receipt in the first place, I would have kept it too.


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