ID: 5437479463713

Göz Grup Optik victimizes people by charging exorbitant prices

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:name| complain | complaint
ONURCAN 2 years ago
Although I used the Tag Heuer brand sunglasses that I bought from Göz Grup Torium store 4 times in total, the plastic parts on the temples broke off. I took them to the store, a service record was opened and I delivered the glasses. About 40 days later, with my efforts, I reached the headquarters. The headquarters did not even know about the glasses. After 1 week, the headquarters returned the glasses. They said that the handle fee is 1200 TL and the repair will be done if the price is approved. Eye Group officials, I bought my glasses by paying 450 TL. As a consumer, I cannot understand your asking for this unfair and exorbitant price.


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