ID: 8681817625816
GetirYemek order cancellation notice was not given
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I ordered from Dominos Pizza on GetirYemek. I called the Dominos branch because I still hadn't received it 1.5 hours after I placed the order. Dominos replied that I ordered from the wrong branch, so they canceled my order. Firstly; If my order has been cancelled, why am I not notified by Getir or Dominos? Currently, it is stated in my account that the order mentioned was delivered at 20:30 on the order day. Is there no communication between Getir and restaurants for canceled orders? Secondly; If the mentioned Dominos branch does not deliver orders to the place I ordered from, why does this branch appear in my Getir account? Even now, if I go to the Getir application, I can place an order worth 19.99 TL or more from the mentioned branch of Dominos. Why does a restaurant branch that does not deliver to my home appear on my restaurant list? As a result: We waited 1.5 hours for food, and the 100.00 TL refund has still not been given.
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