ID: 9134968327852

STAY AWAY FROM THIS BRAND, STAY CLOSER TO CAT...

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:name| complain | complaint
aydın 1 month ago
I came from Kocaeli to see if I could buy a solar powered lamp, my wife and I searched for hours, we found it, we went and tested the burning power of the lamp, we were satisfied and bought one, but what happened was that the lamp they gave us after paying did not turn on after we had come a long way, they did not turn on and off. The button is not working, the sensor head has slipped, etc. I called them, but they said no, you bought the lamp you tested, no, we looked at the cameras, they made a lot of excuses saying you bought it in a bag downstairs, I sent them an e-mail with explanations attached, they were stuck with it. My tone was bad, they were nervous, etc., a suggestion for you, please read what is written in the sections such as the liability section for defective goods, the right of withdrawal, unconditional return within 14 months within the scope of the law on consumer protection no. 6502. In short, they think that they are selling the product as defective, but there is a THH, a Consumer Court, an expert report, a law, a law and the relevant Ministry for this, right?


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