ID: 1153423717567

ASM Teknik Volkswagen Audi Skoda Seat Special Service

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:name| complain | complaint
Mağdur Vatandaş 2 months ago
Why should you entrust your Skoda vehicle to Skoda Authorized Services? I understood after the very expensive experience I had at ASM Teknik Volkswagen Audi Skoda Seat Private Service. I paid 7,250 liras to ASM Technical Special Service master Serdar Bey for the routine oil, filters, rear pads and spark plug replacement of the vehicle. Maintenance was carried out by ASM Teknik without issuing an invoice or making a repair contract. During the test drive after routine maintenance, a whistling sound began to be heard from the engine of the Skoda Rapid Vehicle. ASM Technical Masters Ali and Serdar Bey opened the engine cover of the vehicle and reported that the turbo blades were crushed and the inside of the turbo was full of particles. Before coming to ASM Teknik Special Service, there was no whistling sound coming from the engine of the Skoda Rapid vehicle and there was no turbo failure. ASM Technical Special Service Master Serdar Bey did not accept the damage and defective repairs to the turbo of the Skoda Rapid vehicle, probably as a result of the mistake he made during the routine maintenance. I left because I could not trust the ASM Technical Special Service masters. When the vehicle was diagnosed by And Skoda Authorized Service Experts, they reported that the turbo blades of the Skoda Rapid vehicle were broken due to a foreign object entering the turbo, and that the intercooler, engine cover, cylinder gaskets and engine valves were also damaged. The turbo, intercooler and cylinder gaskets of the Skoda Rapid vehicle were replaced with original spare parts. In addition, I paid a total of 105,000 liras for the repair of the engine cover, cleaning of the engine valves from particles, and replacement of engine oil, oil filter and antifreeze. I prefer Skoda Rapid at Skoda Authorized Service because the replaced spare parts of the vehicle are original and have a 2-year warranty, and Skoda Authorized Service Masters are knowledgeable and professional in their work. Skoda vehicle owners: Do not return your vehicle to ASM Technical Special Service or other Special Services in the Industry without a repair (work) contract for legal guarantee and an invoice.


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